Refund policy

 

Return and Exchange Policy

RETURNS POLICY:

  • RETURN FOR REFUND ARE ACCEPTED WITHIN 7 DAYS FROM THE DELIVERY DATE.
  • Returned products must be unworn, unsoiled, unwashed, or undamaged, with all ticketing, tags, and protective shields attached, in the condition you received them and in the original packaging.

     

    Refund & Store Credit Policy

    Dovelle Boutique does not offer cash refunds or refunds to the original payment method. Returns may be accepted within 7 days of the delivery date, provided that the item is returned in its original condition, unworn, unwashed, undamaged, and with all tags attached.

    Once the returned item is received and inspected, an approved return will be issued as Store Credit only, which may be used toward future purchases at Dovelle Boutique.

    For additional information or special inquiries regarding returns, customers may contact Dovelle Boutique Administration via email. Each request will be reviewed individually, and our team will determine the best way to assist based on the circumstances.

  • HOLIDAY COLLECTION, BLACK FRIDAY SALE, CYBER MONDAY SALE or END OF SEASON SALE are FINAL SALE - NO return- NO exchange.


EXCHANGE POLICY:

  • RETURN FOR EXCHANGES OR STORE CREDIT ARE ACCEPTED WITHIN 7 DAYS OF THE DELIVERY DATE.
  • Exchanged products must be unworn, unsoiled, unwashed, or undamaged, with all ticketing, tags, and protective shields attached, in the condition you received them and in the original packaging.
  • If you wish to receive an exchange or store credit, simply send the item(s) back to us within 7 days of the delivery date.
  • Shipping fees will not be refunded. Shipping fees are non-refundable. Store Credits are good for 30 days.
  • All bags, accesories, or one size clothing are considered FINAL SALE and can not be returned or exchanged.
  • HOLIDAY COLLECTION, BLACK FRIDAY SALE, CYBER MONDAY SALE or END OF SEASON SALE are FINAL SALE - NO return- NO exchange.